How We Work With You

A clear process. Real results. No surprises.

We start where you are — not where we'd like you to be. Every engagement begins with understanding your business, your people and your Microsoft environment before we recommend a single thing.

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Our Approach

The SAGE framework

Every engagement follows our structured SAGE process — Strategy, Adopt, Govern, Execute — so nothing is missed and everything lands in the right order.

S

Strategy

We assess where you are with Microsoft 365 and AI, identify the gaps, and create a focused roadmap that aligns with your business goals — not just your technology stack.

  • M365 readiness assessment
  • AI adoption readiness review
  • Governance and security baseline
  • Prioritised roadmap and investment plan
A

Adopt

Technology only works if people use it properly. We design and deliver training programmes that build genuine capability — from individual coaching to organisation-wide champion networks.

  • Microsoft Copilot training programmes
  • Digital champions network
  • Role-specific skills pathways
  • Ongoing learning support
G

Govern

Before you turn on AI you need the right controls in place. We build the governance framework, policies and security controls that let you use Copilot confidently.

  • Data classification and labelling
  • Microsoft Purview configuration
  • Security baseline and hardening
  • Acceptable use and AI policies
E

Execute

When the foundations are right, we build and deliver. SharePoint architecture, Power Platform automation, M365 migration — done properly, with no shortcuts.

  • SharePoint information architecture
  • Power Platform automation
  • M365 tenant migration and consolidation
  • Ongoing managed services
Engagement Models

Two ways to work with us

Whether you need an ongoing partner or a focused project, we have an engagement model that fits.

Retained Partnership

For organisations that want a dedicated Microsoft 365 function without the cost of hiring in-house. We act as your extended team — strategy, delivery and ongoing support in one relationship.

  • Dedicated account and technical team
  • Regular strategy reviews
  • Priority access to expertise
  • Proactive recommendations
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Project-Based Work

For organisations with a specific challenge to solve — a migration, a Copilot rollout, a SharePoint rebuild. Fixed scope, clear deliverables, measurable outcomes.

  • Defined scope and deliverables
  • Experienced project management
  • Knowledge transfer on completion
  • Option to move to retained support
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"Appetite for Business have provided us with a knowledgeable and professional service. They are excellent at explaining complex topics in simple terms and I would highly recommend them."
Fiona Douglas
Fiona DouglasRed Kite Property Group

Start with a free 30-minute clarity session.

No pitch. No pressure. Just straight answers about where to focus and what to do next.

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